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IT Network Management

We manage IT Infrastructures to help your business grow

We Will Modernize Your IT Infrastructure, While You and Your Resources Focus on Business Innovation

It’s mission critical that your IT system infrastructure are always available and streamlined to support all your business functions. It’s the core of your business. IT systems with an in-house IT staff can be costly and time consuming if you choose to continue to develop experts in the today’s modern technologies. Digisoft IT has services to address your ongoing IT management and IT support needs. Our IT Management services provide regular scheduled maintenance of systems and networks that keep your PCs, servers and business network up and running efficiently; minimizing downtime and maximizing productivity. We’ll build the right IT Management plan tailored to optimize your business.

Why Hire an IT Services Team?

When you partner with the right IT service team, you truly start to free up yourself and staff to focus more on revenue-generating opportunities. Have access to on-demand IT talent with in-depth experience, education, resources and solutions you can scale. All at a lower cost compared to doing it yourself; in-house.

IT Planning and Strategy

Digisoft IT engineers will help guide your business through the abundance of up and coming technologies at plan a strategy that makes the most of your IT budget, while addressing your current IT strategy plan and future technological needs. We will help you accomplish your company goals and objectives.

Desktop and Server Management

We offer comprehensive desktop and server management to effectively update, back-up, secure and manage all of your computers and servers remotely. We monitor your network closely, so issues can be detected before a major problem arises.

Server Backup Solutions

A server crash can have a negative impact to your business financially. Our server backup solution uses an easy-to-deploy dedicated local or cloud backup. We offer an alternative solution; cloud server business continuity. It’s imperative to have a robust server backup solution for peace of mind. You owe it to your business.

IT Service Level Agreement (SLA)

Even the most stable IT infrastructure can develop and create problems and without a true IT expert, it can create a snowball effect of lost time and money, that can have a deeper impact on your business bottom line and overall customer experience. With one of our Digisoft IT Service Level Agreements (SLA), we will take care of your business during those unstable circumstances 24/7- 7 days a week. Your business will become our A-1 priority.

Your Operating Expenses Matter

Your network doesn’t always need hands-on IT support – 40 hours a week – 52 weeks a year. Unfortunately, you still need to invest in four to eight hours a week for your standard IT support. If you’re determined that you don’t need a full time IT support staff member, but still need specialized and expert level IT skills, Digisoft IT is something worth considering. We are a proud Texas based entrepreneur IT consulting firm that will help manage your IT needs at little to sometimes no cost to you.

Dedicated IT Support Team

You will have an assigned and dedicated support team to help when an IT issue arises. Whether it’s a simple; “I need to add a new user”, or “I have a printer problem or network issue”, your dedicated IT support team will be on standby 24/7 – 7 days a week.

Cost-Efficient SLA

We understand that every company organization has a to have a standard IT budget that they must meet. The end goal is to come under that budget, let us show you how.

Fully Customizable

Together we will create and customize your own SLA to suit your specific IT help desk needs. Specify the plan and hours; will it be for IT onsite, IT Remote Support, or both? Setting up your new account manager with Digisoft IT and connect them to your main resource for a stronger partnership and commitment. You are totally in control.

Schedule Your IT Support Hours

You are in total control of your time; IT support scheduling, holiday standby’s and availability with Digisoft IT. as well as how they are measured in our SLA rules and reports.

IT Infrastructure Grading

Rest assure that our IT support team will submit to you on a monthly basis a complete diagnostics report of your IT infrastructure. Which will include, desktops, back-ups, servers, switches, routers, modems, and any IT device that’s in your environment. This will help prevent major IT issues in the future and have a ready to grow and secured IT infrastructure.

IT Resources at Your Reach

Digisoft IT, is not only IT support experts; we also understand IT engineering, cloud, telecom, web design, applications, hardware & software, network and everything relating IT. SLA’s will allow us to understand what you need now and in the near future.

Digisoft IT Service Level Agreements – Cost Efficient & Customizable

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Want to learn more about Digisoft IT tailored Service Level Agreements (IT SLAs)?