Digisoft Technology is committed to providing flexible and efficient IT support to meet the diverse needs of our clients. Our Bucket Hours service is designed to offer you the convenience of pre-purchased blocks of IT support hours, allowing you to use our expertise whenever you need it. This service ensures you have access to professional assistance without the hassle of multiple contracts or unpredictable costs.

What Are Bucket Hours?

 

Bucket Hours are pre-paid blocks of time that you can use for any IT support or consulting service provided by Digisoft Technology. Whether you need help with troubleshooting, software installation, network maintenance, or any other IT task, our team is ready to assist you. By purchasing Bucket Hours, you secure priority access to our skilled technicians and consultants.

Benefits of Bucket Hours

 

• Flexibility: Use your Bucket Hours for a wide range of services as needed.
• Cost-Effective: Pre-purchasing hours often results in discounted rates compared to ad- hoc service requests.
• Predictable Budgeting: Manage your IT expenses better with predictable, up-front costs.
• Priority Service: Clients with Bucket Hours receive priority in scheduling and service delivery.
• No Expiration: Your Bucket Hours never expire, giving you peace of mind and long- term value.
• Simplified Billing: One-time purchase reduces administrative overhead and simplifies accounting.

Services Covered by Bucket Hours

 

• Technical Support: Troubleshooting, diagnostics, and repair for hardware and software issues.
• Network Management: Installation, configuration, and maintenance of network infrastructure.
• Cybersecurity: Security assessments, threat mitigation, and implementation of best practices.
• Cloud Services: Migration, management, and optimization of cloud-based solutions.
• Consulting and Strategy: IT strategy development, project planning, and technology assessments.
• Training: Staff training on new software, systems, and best practices.

How It Works

 

1. Purchase Bucket Hours: Choose the number of hours that best suits your We offer various packages to accommodate businesses of all sizes.
2. Request Service: Contact our support team whenever you need Simply mention that you have Bucket Hours available.
3. Service Delivery: Our technicians will provide the requested service, and the time spent will be deducted from your available Bucket Hours.
4. Track Usage: Receive regular updates on your remaining hours, ensuring you always know your balance.

Packages

 

We offer several Bucket Hours packages to fit your business needs:

• Basic: 10 hours
• Standard: 25 hours
• Professional: 50 hours
• Enterprise: 100 hours

Custom packages are also available upon request to cater to unique business requirements.

Get Started Today

 

Ready to experience the flexibility and efficiency of Bucket Hours? Contact Digisoft Technology today to purchase your Bucket Hours package and ensure your business is always supported by top-tier IT expertise.