IT Support and Managed Services in Austin, Texas
Digisoft IT has supported Texas businesses since 2005. Our help desk is staffed around the clock by a live team here in Texas, and we own the infrastructure your systems run on. If your Austin company is tired of slow tickets and surprise outages, we should talk.
Live, 24/7
Call any hour and reach a real person on our Texas help desk. Weekends and holidays included.
15 to 30 min response
Standard requests get a response fast. Outages and security incidents jump the line.
Our own cloud
We host cloud services on our own infrastructure instead of reselling someone else's.
99.999% uptime
Backup and disaster recovery built so your business stays running.
Predictable costs
One monthly number instead of surprise repair bills.
IT Services for Austin Businesses
Managed IT Services
We watch your network around the clock and patch what needs patching. Our network operations center catches most problems before anyone at your office notices them. Help desk, backup and disaster recovery, VoIP, and spam filtering are all part of the same agreement, and strategic planning is included so your IT keeps pace as you grow.
Explore Managed IT ServicesCybersecurity
Endpoint detection and response, managed detection and response, and regular vulnerability scanning keep threats out of your systems. We train your employees to spot phishing before they click. If you handle patient records or card payments, we help you stay compliant with HIPAA and PCI-DSS.
Explore Cybersecurity ServicesCloud Services
Digisoft is not a reseller. We host and support cloud services on our own infrastructure, which means we control performance and fix problems directly instead of opening a ticket with a vendor. We also manage and migrate Microsoft 365 environments for businesses that run on it.
Explore Cloud ServicesProfessional IT Services
New computer setup, imaging and deployment, and virtualization with VMware and Hyper-V. We handle office relocations and network configuration, and our Hardware as a Service program keeps equipment current without big upfront purchases. Bucket hours are available for project work that doesn't fit a monthly agreement.
Explore Professional IT ServicesWhy Austin Businesses Work With Us
Austin keeps adding companies, and growth is hard on IT. Hiring technical staff is expensive here, threats keep multiplying, and the systems that worked fine at ten employees start breaking at fifty. Digisoft gives you a full IT department for less than the cost of one hire.
We own our stack
No intermediaries and no reselling. When something on our infrastructure needs fixing, we fix it ourselves.
Texans answer the phone
Our live help desk runs 24/7 from Texas. You will never explain your problem to an offshore call center at 2 a.m.
We've been at this since 2005
More than 4,800 completed projects for businesses across the state.
Compliance is familiar territory
Healthcare, finance, legal, and government clients have specific rules. We work inside them every day.
We Are Proud to Work With
We wouldn't be Digisoft IT without our clients.
Industries We Serve in Austin
Healthcare
HIPAA-compliant IT, EHR support, and patient data security.
Finance
Data protection and IT built around regulatory requirements.
Legal
Document management, confidentiality, and secure collaboration.
Retail & E-commerce
POS support, uptime, and secure payment processing.
Manufacturing
Operational technology integration and supply chain IT.
Real Estate
Reliable systems for offices and teams in the field.
Hospitality
Guest-facing tech and back-office systems that stay up.
Education
Secure, manageable IT for schools and learning programs.
Government
IT support that meets public sector requirements.
Where We Work in the Austin Area
We support businesses throughout the Austin metro, from downtown and the Domain to East Austin and South Congress. Digisoft is headquartered in Dallas and serves companies across Texas, so wherever your offices sit, support follows.
Frequently Asked Questions
How fast do you respond to support requests?
You're headquartered in Dallas. How does support work for an Austin business?
What does a managed services agreement include?
How is your cloud different from Azure or AWS?
Do you work with regulated industries?
Talk to Us About Your IT
Ask about a free assessment of your current infrastructure or a complimentary cybersecurity audit. There's no obligation, and you'll walk away knowing where you stand either way.
Contact Us